02Diagnose

Pick a symptom. Work through it like a tech would.

Symptom-first fault finding. Choose what the system is doing, then work through possible causes, what to check, what the readings should tell you, and your next step.

Technician

Low Suction Pressure

Suction pressure is below normal for the refrigerant and box temperature.

Work through
Technician

Electrical Fault

System has an electrical or control fault — won't run or runs intermittently.

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Foundation

Not Cooling

The system runs but the space isn't pulling down to setpoint — or not cooling at all.

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Technician

Evaporator Icing

Ice building on the evaporator coil.

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Technician

Compressor Won't Start

Compressor doesn't attempt to start, or hums and cuts out.

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Technician

Short Cycling

Compressor starts and stops too frequently.

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Technician

Low / Zero Superheat

Superheat is too low or zero — liquid reaching the compressor (floodback risk).

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Advanced

Excessive Subcooling

Subcooling is higher than normal — too much liquid stacked in the condenser.

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Advanced

Poor Capacity

System runs but can't keep up with the load — capacity is down.

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Technician

High Head Pressure

Discharge pressure is above normal for the refrigerant and ambient.

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Technician

Excessive Superheat

Superheat is higher than it should be — the evaporator is starved.

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Foundation

High Box Temperature

Box is warmer than setpoint and won't pull down.

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Advanced

Unusual Compressor Noise

Compressor is making knocking, rattling, or humming noises.

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Advanced

Low Subcooling

Subcooling is low — little liquid reserve at the metering device.

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Advanced

Compressor Trips

Compressor starts but trips on overload or a safety control.

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Technician

Poor Condenser Performance

Condenser isn't rejecting heat properly — head pressure creeps up.

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Technician

Poor Evaporator Performance

Evaporator isn't absorbing heat — box won't pull down.

Work through